Current Experience
Quality Roots
Delivery Operations Manager May 2024-Present
Expanded delivery services across multiple locations by installing and configuring necessary apps and equipment to ensure compliance with industry standards. Coordinated with POS and routing system contacts to resolve integration and workflow issues. Interviewed candidates, trained team members, and developed Standard Operating Procedures (SOPs) for streamlined operations.
Delivery Lead December 2023-May 2024
Liaised with corporate to ensure adherence to State of Michigan compliance standards. Oversaw training of new team members and actively sought feedback to enhance both functional processes and workplace culture. Managed delivery vehicle issues and performed dispatching duties.
Delivery Dispatcher May 2023-December 2023
Processed delivery orders using Flowhub POS and managed all related documentation, including Metrc manifests and daily Excel logs. Organized driver delivery routes in Onfleet to ensure timely and efficient completion. Conducted cash audits and routinely inspected the delivery vehicle for potential maintenance issues.
Past Experience
Breeze Provisioning Center - Budtender October 2020-April 2022
Developed impactful slogans and taglines for the company website and billboards, enhancing brand visibility. Provided expert assistance to customers, addressing product questions and offering tailored recommendations for their needs. Collaborated closely with coordinating staff and the inventory team to ensure accurate order fulfillment.
seeds marketing + design - Marketing Intern October 2019-October 2020
Led new business initiatives and managed client accounts to ensure comprehensive satisfaction of client needs. Compiled essential materials for presentations and collaborated with the creative team to develop innovative strategies aligned with client objectives.
Garrett Homes - Assistant Superintendent July 2018-September 2019
Collaborated with the Project Manager to select and schedule trades. Procured necessary materials and inspected trade work to ensure homes met quality standards, passed inspections, and closed on time. Cultivated strong relationships with trades to maintain a productive working environment and achieve high-quality results.
USPBL - Corporate Sponsorships Intern Summer 2016
Coordinated with corporate sponsors to plan, schedule, and execute youth and charity baseball clinics during the league's inaugural season. Managed sponsorship events in a master Excel calendar to facilitate interdepartmental coordination and communication.
Education
Michigan State University, Eli Broad College of Business
Bachelor of Arts in Business Administration